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Category: Perspectives

Enabling Human Centred Communities

In 2017, Adaptive Cultures launched its first Practitioner Development Program, a vision which had been gestating for over 5 years. Over the period since 2017, the Program has grown to become an international event, with people participating in the most recent program from across Asia, Europe and Australia. The groups who come together are typically ...

Becoming a world class culture practitioner

For several years, Adaptive Cultures have been conducting a Development Program for culture practitioners and building a community to co-learn and evolve as practitioners. The key intentions of these are to build capacities necessary for the 21st century challenges that are upon us in order to influence the potential future of our communities, our industries and ...

Individual, structural and social evolution – the three levers for creating an adaptive organisation

A simple pop quiz to start this week’s article. When you have been through a transformational change in an organisation, where has your organisation focused its attention: a. Structural evolution – transforming processes, systems, structures and planning cycles that enhance ways of working and better enable the organisation’s aspirations b. Social evolution – transforming ways ...

How language shapes culture and culture shapes language

“The limits of my language means the limits of my world” Ludwig Wittgenstein In Adaptive Cultures’ work across many organisations, one of the standout indicators of the cultural maturity of an organisation is the type of language used. Language gives a very powerful lens to the collective worldviews, beliefs and ways of working within an ...

Risk, culture and the role of risk professionals

There has been a huge uplift in the link between risk and culture. This interest is from regulators, Boards and senior executives. The term risk culture is often used to describe how the culture of the organisation shapes the way it considers, manages and exploits risk. Risk professionals, in particular, the Chief Risk Officer (‘CRO’), ...

A Systems Perspective on Ethical %$#@ ups

Breaches of trust by an organisation can be incredibly demoralising for people inside or closely associated with an organisation, who may feel judged by their organisation’s failures. While Financial Inquiries are critically important in helping to uplift industry practices, media sound bites that focus on individual cases may address the symptoms rather than the root ...

Regulatory Implications of the Royal Commission

While the obvious response to the Royal Commission could be to strengthen regulation and tighten compliance, this may not be in the best interests of the industry, of shareholders or of customers. In our article “Royal Commission on Financial Institutions – Lessons on Corporate Culture” we explored some of the cultural implications of the Royal Commission ...

Critical success factors during acquisition and integrations

Read part one of this article here: Culture evolution during acquisitions, integrations and restructures In less adaptive cultures, there can be an enormous amount of energy diverted into defensive or unhealthy activities due to the sense of fear, uncertainty, disempowerment and unfairness that can arise. To respond to these challenges requires a human-centred and purpose-centred approach ...

Critical questions for enabling true customer centricity

Customer centricity has become one of the most commonly used expressions in the last decade. While many organisations have attempted to become customer-centric, few have been successful in placing the customer at the heart of their business decisions and as a partner in the organisation’s journey. A key challenge in enabling true customer-centricity is being ...
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